Frequently Asked Questions
Everything you need to know about your tactical gear and orders.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on tactical equipment?
Yes, all our products come with a standard 1-year manufacturer warranty against defects in materials and workmanship. Some premium brands may offer extended lifetime coverage.
What is your return policy for gear that doesn't fit?
We offer a 30-day return policy for items in new, unused condition with original packaging. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Are your products compliant with professional duty standards?
Many of our items are rated for professional use, including MIL-SPEC and NIJ certified equipment. Please check the individual product specifications for specific compliance details.
How can I track my package after it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.
Do you offer bulk discounts for law enforcement or security agencies?
Yes, we provide specialized pricing for bulk agency purchases and first responder units. Please reach out to our sales department via the contact form for a custom quote.