Returns & Exchanges

At Geltactical, we stand behind the quality of our gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We aim to ensure every customer is fully equipped and satisfied with their purchase.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Package

    Securely pack the items in their original box, ensuring all accessories and manuals are included to qualify for a full refund.

  • 3.
    Ship the Item

    Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

  • 4.
    Inspection and Refund

    Once our warehouse team inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.