Returns & Exchanges
At Geltactical, we stand behind the quality of our gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We aim to ensure every customer is fully equipped and satisfied with their purchase.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original box, ensuring all accessories and manuals are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
- 4.Inspection and Refund
Once our warehouse team inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.